Forms for Funeral Directors
FUNERAL DIRECTORS: PLEASE READ IMPORTANT UPDATES TO OUR OPERATIONS DUE TO THE COVID-19 PANDEMIC BELOW:
March 14, 2020
Dear Funeral Director,
The news regarding the COVID-19 coronavirus continues to change rapidly, both worldwide as well as locally. While Mount Auburn remains committed to performing its core business functions it is also working to protect the health and well-being of its staff, volunteers, visitors, clients, and families. With this in mind, Mount Auburn is operating on a more limited basis effective immediately. The following outlines the impacts on funeral directors and the families which they serve:
The Crematory Remains Operational. We will continue to process cremations. Our Crematory staff will be practicing universal precautions with the handling of all caskets, alternative containers, and urns. We have mandated “social distancing” protocols for all certified crematory personnel to ensure that we can continue operating the facility even if one person becomes ill. As part of our social distancing protocols, we are also limiting Crematory access to one funeral director at a time.
Witness Cremations are Prohibited until further notice. In keeping with the recommendations of the CDC and the Massachusetts Department of Public Health, we are restricting any public or private use of our facilities which increases the community spread of the virus. If there is a religious right associated with cremation, we will make a special accommodation to allow an immediate family member and a religious officiant to observe the start of the cremation process.
Chapel Rentals are Prohibited until further notice. We will not be renting our chapels for any memorial services or receptions for at least the next month. We will be glad to work with a family by email or phone to provide some preliminary guidance and will work with families to book a future date once we reopen for chapel rentals.
Interment Services Remain Operational. We will continue to honor request for burial services. We are practicing social distancing with our staff to reduce likelihood of staff spreading the virus and our staff will be practicing universal precautions when handling all caskets and urns. We also ask that Funeral Directors follow the recommended social distancing protocols by staying six feet away from the member of our Interment Staff.
Burial Space Sales are available in a limited capacity. We will continue to work with at-need families, but all pre-need sales are suspended until further notice. Clients will have to tour available spaces in their own vehicles, as we will not be using Cemetery vehicles to transport clients or members of the public until further notice. All sales appointments must be booked in advance.
Administrative Office will remain open for business activity. We will continue to staff our Administrative Office in order to facilitate cremation and interment requests. Out of extreme caution, the office is operating with more limited staffing and the door will remained locked. We ask that you provide paperwork via fax and email when at all possible and deposit any physical forms in the locked document box located outside our door. We will retrieve these documents each business day. Please call us in advance of arriving at the Cemetery to arrange for the pick-up of cremated remains.
If you feel at all sick or are exhibiting any COVID-19 symptoms, please do not enter our Crematory or Office. If you do visit us in person, please do use the hand sanitizer available from our hand sanitizer stations in these spaces.
You can see more about the Cemetery’s overall Pandemic Plan, including impacts for general visitors at: www.mountauburn.org/coronavirus
As this situation continues to evolve, we will update you with changes in our operations that impact your own. Please contact us with additional questions.
Thank you for your part in helping to minimize the spread of this virus.
Please download and print the appropriate forms from the list below.
DECLARATION OF INTENT
For additional information, please contact Mount Auburn at (617) 547-7105 or email@example.com.
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