Important News Concerning the COVID-19 Pandemic
As of June 1, 2020 the Cemetery grounds are open to all visitors 12 – 7 pm every day. We ask all visitors to respect our rules and preserve the sanctity of the Cemetery.
Public Restrooms will also be opened starting June 1. For your safety as well as that of fellow visitors, please follow the social distancing protocols outlined on the new signage at our restrooms.
While we have reopened the landscape to visitation, the Administration Building, the Greenhouses, our chapels, and our Visitors Center all remain closed to the public at this time. Washington Tower will also remain closed.
Our staff remain available to assist families and visitors by phone and email. Please contact us for more information about burial space sales and other Cemetery services, general Cemetery information, or to enquire about the activities of the Friends of Mount Auburn.
Read the latest message from the President & CEO to learn more about the current status of our operations as we adapt to the COVID-19 Pandemic and the phased reopening plans outlined by Governor Baker.
FREQUENTLY ASKED QUESTIONS
Are restrooms available when I visit?
Yes, as of June 1, public restrooms are available.
I can’t come to the Cemetery during your open hours. Can you let me in another time?
To protect our staff and those attending burial services, we are not permitting any visitors outside of the hours of 12 – 7 pm.
How do I place flowers on a grave?
You’re welcome to come between 12 – 7 pm to place flowers at a grave. Our Greenhouse is currently closed to the public so you will have to purchase flowers elsewhere. You can also order a floral tribute through our website and our staff will place a tribute at the lot, grave, or niche specified with your order.
How do I find a grave location?
How do I schedule a burial or cremation?
The Administration Office is closed to the public, but we continue to staff the office for core Cemetery business. If you need assistance with a burial or cremation, contact us at 617-547-7105 or firstname.lastname@example.org. At this time, we are only performing casket burials. Cremation burials will resume when the spread of the virus is contained.
Are you still doing public programs?
In-person public programs are suspended until further notice. But keep an eye on the events calendar for some virtual program opportunities! And look at our suggested ways to virtually enjoy Mount Auburn.
The Grounds: The Grounds are open 12 – 7 pm every day.
All buildings including the Visitors Center, the Greenhouse, the Chapels, and Washington Tower are closed to the public. Maps and general information remain available at the Entrance Gate and visitors can use our burial search or mobile burial search to locate graves.
PUBLIC PROGRAMS & EVENTS
Public Programs: While our gates are closed for general public use, all programs will be cancelled. Please see our events calendar for additional information.
Administrative Office: The Administration Office is closed to the public, but we continue to staff the office for core Cemetery business. If you need assistance with a burial or cremation, contact us at 617-547-7105 or email@example.com.
Sales: Our staff is available, by appointment, to assist families with the purchase of burial space if a death has occurred or is imminent. Until further notice, we will not be scheduling pre-need sales appointments.
Burial Services: At this time, we are performing casket burials. Cremation burials will resume when the spread of the virus is contained.
Cremation Services: At this time, we continue to perform cremations.
Memorial Services: In accordance with the call for more social distancing we have suspended the use of our chapels for memorial services and will not be scheduling any witness cremations until further notice.
Mount Auburn is closely monitoring the coronavirus pandemic and is following the protocols outlined by the CDC and the Massachusetts Department of Public Health. Please continue to check this page before planning a trip to the Cemetery. We will continue to update this page with announcements about any further changes to our daily operations.